811 TICKET MANAGEMENT

The Most Efficient 811 Ticket Management System Available

Connected to every one call center in the nation

When it comes to damage prevention, nobody has Irth Solutions’ experience with 811 ticket management. Our customers in the energy, gas utility, telecommunications and electric utility industries have millions of miles of pipelines, cables and critical infrastructure that need constant, vigilant protection. We understand that one misguided excavation can result in serious injury to workers or a massive outage that could be crippling to business and communities.

By using Irth Solutions’ cloud-based platform, UtiliSphere, companies can electronically receive, respond to and resolve excavation requests. Our solution is connected to every one call center in North America, so you can manage 811 tickets from wherever your critical infrastructure is. Our technology is also constantly updated to adhere to regulations across all states, provinces and territories. We’re committed to ensuring your critical assets are functioning and protected from potential damage.

Reduce the risk with UtiliSphere’s powerful features: 

  • Comprehensive one call ticket management
  • Automated ticket screening, routing and dispatching

  • Automated positive response
  • Accurate geo-location mapping
  • Document and image attachments
  • Mobile optimized – any device or OS
  • Configurable data capture forms
  • Automated, customizable workflows
  • Work portal for tasks, alerts and notifications

  • Reporting and analytics

  • Seamless integrations with internal and external systems
  • Locate accuracy and training utilizing virtual reality

Protect your critical infrastructure, improve public safety and meet time-sensitive regulations — all from one platform.

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Irth Solutions is the leading provider of cloud-based asset protection solutions to improve resilience of critical asset infrastructure, including their flagship solution for 811 ticket management. Artificial intelligence and analytics power additional insights for early detection of emerging problems. Irth Solutions has helped hundreds of customers execute the work that is most important to their success in a world where safety, resilience and reliability are paramount. 

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