Join us for a day and a half of learnings related to best practices, upcoming product changes and previously released features you may have missed, surrounded by sponsored meals, events, giveaways and more!
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Brad joined Irth Solutions first as a board member in 2020 and now serves as CEO. Prior to his role as CEO at Irth Solutions, Brad was Global Managing Director of IBM’s Energy, Environment and Utility Industry. Brad’s formal education includes a BA in Political Science and an MBA in Finance. Brad has testified in front of the US Congress on Energy issues and has been featured in articles in Forbes, Business Week and numerous industry and business periodicals. Brad is also considered a thought-leader on Energy and Utility issues and is a frequent speaker and panelist at industry events. Before joining IBM, Brad served as a Captain in the United States Air Force where he held positions in Strategy and Planning and as a Flight Crew member on the B-52.
Since joining Irth Solutions in 1996, Rod Ball has been instrumental in defining best practices in development and has been a key leader in the design, development and testing of our solutions. Rod and his team are responsible for the creation of all Irth Solutions products and works closely with Irth Solutions staff and customers to ensure the products deliver required functionality. Rod holds several industry certifications and has a B.S. degree in Software Engineering from The Ohio State University.
Brian Jones has over 35 years of experience in the energy and utilities industry. He started his career holding leadership positions for an investor-owned electric and gas utility for 11 years. Brian has helped build three software and services companies serving in a CRO role at two of those companies. Brian also served nearly a decade with global software giant SAP, helping to build the SAP Utilities practice as a leading provider of industry-focused solutions. Before joining Irth, Brian was the Energy and Utilities practice head for Cognizant Technology Services leading a team of over 7,000 professionals. Brian has a B.S. in Business from Wright State University.
As Director of Customer Success at Irth Solutions, Tiffani provides strategic guidance to the Irth Solutions Client Success, Implementation, and Support teams. Her diverse experience and cultivated skillset allow her to predict and meet the needs of Irth Solutions clients through client-centric thinking, process driven strategies and teamwork. Tiffani is a Certified Customer Success Manager (CCSM) and an active member of Harmony Project as well as the Executive Women International, Columbus chapter.
Matthew has a strong background in helping software companies grow and thrive through product management practices and strategy. Previously working in the startup world, Matthew has led product at three different companies and has helped drive them through five liquidity events, one with a strategic and four backed by private equity. With a passion for education, he holds a bachelor’s degree in Chemistry and a mini-MBA from Miami University, a Juris Doctor degree from William Howard Taft University, and in 2013 he authored “Start Predicting in a world of data science and predictive analysis”. As the Chief Product Officer, he leads the team responsible for designing and executing Irth’s vision and strategy. Aside from working on innovation for Irth’s customers, you can find Matthew spending time with his family, working on building various AI models and reading books that help him and his team grow personally and professionally.
Amanda is a Senior Technical Analyst at Consumers Energy and is responsible for continuous improvement and automation within the Damage Prevention group. Amanda ensures that accurate data is coming in from the field and then can be reported out as needed. She works closely with the UtiliSphere team to drive updates and changes needed within the system and has an internal IT team that takes the data to create visuals through Power BI. She also manages the Gold Shovel program for Consumers Energy to promote safe digging practices among all contractors.
Amanda has been an employee of Consumers Energy for 17 years with a wide range of experience including: customer service, reconciliation, supervisor, planning, scheduling, and transmission/storage. Joining the Damage Prevention Team has been a highlight of my career and I thoroughly enjoy learning about the industry and best practices.
Thomas N. Lord is Vice President and Chief Information Officer (CIO) for UGI Corporation’s Natural Gas businesses (UGI Utilities, UGI Energy Services, and Mountaineer Gas Company). He is responsible for the strategic direction and overall management of all information technology functions, including data management and security, help desks, communications networks, program development, and computer system operations.
Thomas contributes more than 40 years of experience and a breadth of knowledge in information technology to UGI. During the past 7 years, he established, led, and guided key initiatives and projects within UGI’s UNITE Program, including the implementation of Customer Relationship and Billing (CRB) , Enterprise Resource Planning (ERP) [2019, 2020], Fieldglass (Contractor Management) , Capital Planning and Budgeting , support for Renewable Natural Gas , and Asset Data Collection .
Thomas holds a Bachelor of Science Degree in Computer Science from Queen Mary College, University of London.
Jordyn Petersen joined MDU in 2021. As a Public Awareness and Damage Prevention Coordinator, Jordyn is the lead for external stakeholder communications, supplemental outreach, and community events. Jordyn graduated from Boise State University with a bachelor’s in communications and Marketing. Outside of work, Jordyn enjoys hiking, baking, traveling, and spending time with friends and family, her husband, and her dogs.
Dennis started working as a utility line locator in the Damage Prevention industry in 2000. Later he was promoted into management and worked his way into the Nevada / California State Director position for ELM until 2015. Dennis moved on to work for the City of Mesa in Arizona, overseeing the city’s locating program. A short year later, in 2016, Dennis was selected by Southwest Gas to fill the first Damage Prevention Administrator position within the company. Dennis joined as a Board Member with the Nevada Regional Common Ground Alliance in 2016 and is currently the Chairman of the Board. Dennis also serves as Vice-Chair on the USAN 811 Board of Directors.
Over the past 2 years Melissa has lead the Outside Plant Damage Claims team, for Charter Communications. Melissa oversees the protection of approximately 800,000 existing miles of network infrastructure, which comprise of 41 states. Prior to this role with Charter, Melissa spent 4 years in Field Engineering working directly with construction and design.
Pascual “Paco” Alvarez was born and raised in Southern California. Alvarez started with Chevron in October of 2013 as a Facility Inspector, locating pipelines in the Los Angeles Basin. His last role in the field was as a Senior Facility Inspector before moving to Houston and taking on the role of Damage Prevention Coordinator. He is a member of the Damage Prevention Workgroup, Public Awareness Workgroup and Dredging Pipeline Taskforce with American Petroleum Institute (API). He has been with Chevron for 9 years.
Wednesday, October 26
|7:00PM – 9:00PM||Wednesday Welcome & Happy Hour||Vdara Silk Road 1 (@ ARIA)|
Thursday, October 27
|8:00AM||BREAKFAST BUFFET | Networking||Mariposa 2 – 3|
|9:00AM||Opening Keynote||Brad Gammons, CEO, Irth Solutions||Mariposa 1|
|9:30AM||2020–2022 Review||Matthew Abbitt, CPO, Irth Solutions||Mariposa 1|
|10:15AM||2023 Road Map||Matthew Abbitt, CPO, Irth Solutions||Mariposa 1|
|11:15AM||Best Practices with UGI||Thomas N. Lord, CIO, UGI Natural Gas||Mariposa 1|
|11:45AM||Best Practices with MDU||Jordyn Petersen, Public Awareness & Damage Prevention Coordinator, MDU||Mariposa 1|
|12:30PM||LUNCH BUFFET | Networking||Mariposa 2 – 3|
|1:30PM||New Mobile User Experience||Rod Ball, CTO, Irth Solutions||Mariposa 1|
|2:15PM||New & Upcoming Changes for Web Application||Rod Ball, CTO, Irth Solutions||Mariposa 1|
|3:15PM||Customer Satisfaction Learnings & Action Plan||Tiffani Henry, Director of Customer Success, Irth Solutions||Mariposa 1|
|5:00PM||Raiders Stadium Tour & NFL Viewing Party||Allegiant Stadium|
Friday, October 28
|8:00AM||BREAKFAST BUFFET | Networking & Training||Mariposa 2 – 3|
|8:00AM – 10:30AM||“Ask the Experts” / Dedicated Training Hours||Mariposa 2|
|10:45AM||Damage Prevention Panel Discussion||Melissa Watters (Charter Communications), Dennis Bott (Southwest Gas), Amanda Brott (Consumers Energy), Pascual “Paco” Alvarez (Chevron), Brian Jones (Irth Solutons)||Mariposa 1|
|12:00PM||Closing Comments||Brad Gammons, CEO, Irth Solutions||Mariposa 1|
Irth Solutions' market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility and telecom companies across the U.S. and Canada trust Irth Solutions for damage prevention, asset protection and risk management solutions, making Irth the top provider for 811 (one call) ticket management and utility locating software since 1995. Powered by business intelligence, analytics and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment.