Managing workload between multiple field workers, tickets, work items and uses can become incredibly complex. UtiliSphere simplifies the process by providing visibility into all work assigned to users or folders, automatically calculating capacity and automatically reassigning work when a user is out.
UtiliSphere automates the manual and time-consuming ticket audit process by randomizing or auto-selecting tickets to audit, which are audited automatically and sent directly back to the field tech for immediate feedback and improvement.
Our AI and machine learning engine is continually getting smarter based on usage and initiate routine processes, creating incremental value over time. For example, UtiliSphere can review photos to determine if meters have rust or corrosion, are buried or surrounded by vegetation and initiate corrective actions if issues are detected.
All software has reports and dashboards, UtiliSphere provides critical insights that allows you to take immediate action like: what has the highest risk, what needs repaired or who, if available, to handle the activity.
Built-in APIs provide access to existing systems and unlock data in systems like document management, EAM, WOM, ERP, CRM, CMMS, barcode or home-grown legacy systems. Access mobile data in the field, in the office or across remote systems with convenient single sign-on.
Forms can have dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification.
Embed complex logic in workflows built around how you operate for complete customization, automation and enforcement. This includes automatic work dispatch based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions.
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