Why 811spotter Joined Irth
Before 811spotter, Jeff and I spent our careers building technology for the construction industry. We helped launch the...
Case Study
Massive Productivity Gains
MGE’s manual process for managing 811 tickets was labor-intensive, time-consuming, and technically deficient. Implementing 811spotter’s automated ticket management solution has resulted in significant cost savings and productivity gains.
Comprehensive one call ticket management
Predictive and prescriptive analytics with AI
Automated ticket screening, routing, and dynamic dispatching
Automated positive response to one call and excavators
Accurate geo-location mapping and map layers viewable whether online or offline
Document and image attachments
Native applications for iOS, Android, and Windows
Fully configurable workflows for field operations (locate audits, damage investigations, claims processing, etc.)
Automated, customizable workflows
Billing, time tracking, and payroll reporting
Work portal for tasks, alerts, and notifications
Reporting and analytics featuring Microsoft Power BI
Seamless integrations with internal and external systems
Locate accuracy and training
Automated ticket management for all ticket activities, including renewals/extensions, utility responses, and notifications
Central command center for all ticket details ensures teams have access to the latest information in one convenient place
811spotter on desktop and mobile provides anytime, anywhere accessibility to streamline collaboration between the office and field
Complete real-time summary of ticket status with expanded ticket details, utility responses, and next steps
Central repository for accessing, updating, and documenting ticket information in one convenient place
Single platform synchronizes activities across office and field teams on desktop and mobile apps
Notifications and email alerts for time-sensitive action items, so you know when it's safe to work
Automatic renewals ensure tickets remain active throughout the duration of your project
Built-in intelligence on state-specific procedures and laws
Training & Operator Qualifications
Deliver targeted, on-demand employee training and education to drive safety, promote continuing education, and meet organizational learning objectives.
