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811 Ticket Management
Comprehensive one call ticket management
AI-powered ticket screening, risk scoring, and prioritization
Automated ticket screening, routing, and dynamic dispatching
Automated positive response to one call and excavators
Accurate geo-location mapping and map layers viewable whether online or offline
Document and image attachments
Native applications for iOS, Android, and Windows
Fully configurable workflows for field operations (locate audits, damage investigations, claims processing, etc.)
Automated, customizable workflows
Work portal for tasks, alerts, and notifications
Reporting and analytics featuring Microsoft Power BI
Seamless integrations with internal and external systems
Locate accuracy and training
When It Comes to Damage Prevention, Nobody Has Irth’s Experience with 811 Ticket Management
Our customers in the energy, gas utility, telecommunications, and electric utility industries have millions of miles of pipelines, cables, and critical network infrastructure that need constant, vigilant protection. We understand that one misguided excavation can result in serious injury to workers or a massive outage that could be crippling to business and communities.
By using Irth’s cloud-based platform, companies can electronically receive, respond to, and resolve excavation requests. Our solution is connected to every one call center in North America, so you can manage 811 tickets no matter where your critical network infrastructure is. Built on decades of damage prevention experience and millions of 811 ticket data points, Irth’s AI-powered insights help organizations prioritize higher-risk excavations, optimize field resources, and make more informed decisions throughout the ticket life cycle. Our technology is also constantly updated to adhere to regulations across all states, provinces, and territories. We’re committed to ensuring your critical assets are functioning and protected from potential damage.
Protect your critical infrastructure, improve public safety, reduce excavation risk with AI-driven insights, and meet time-sensitive regulations all from one platform.
Irth’s market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility, and telecom companies across the U.S. and Canada trust Irth for damage prevention, asset integrity, land management, and training solutions. Powered by business intelligence, analytics, and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment. Irth has been the top provider for 811 (one call) ticket management and utility locating software since 1995.
Contact
995 Yard St
Suite 360
Grandview Heights,
OH 43212
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