Damage Prevention Software | Irth

More Than Just 811 Ticket Management

Damages to your critical network infrastructure from authorized and unauthorized third-party activity is not only dangerous to the safety of your workers and community, it’s costly. Our damage prevention and mitigation offerings are designed to minimize damages by intervening early to stop risky incidents and document damages that do occur.

Our SaaS platform is the leading provider of 811 ticket management software since 1995. While 811 ticket management is the foundation of our Damage Prevention solution and trusted by industry leaders, our suite of offerings includes software for remote monitoring, standbys, locate audits, locator training, locate performance evaluation, and more. Combined, these damage prevention and mitigation tools provide an all-encompassing and unequalled perspective of activities.

Break Down Data Silos

When departments are connected, companies can reduce damages, promote safety, and lower operational expenses.

Comprehensive Insight into Risk

When companies utilize artificial intelligence and machine learning to understand the risk factors of an 811 ticket, they can immediately focus and prioritize their efforts to protect critical network infrastructure from known and unknown risks.

Enhance Safety

Companies enhance the safety of underground assets and dig sites when they rely on our comprehensive solution.

Enhance Operational Efficiency

Document processes and procedures; record inspections, patrol operations, and regulatory compliance activities on assets; manage 811 tickets; and increase workforce efficiency while proactively identifying issues that increase risk.

Manage Complex Processes

Manage complex work processes across the entire organization while bringing together previously siloed processes, automating manual tasks, streamlining difficult audits, and much more.

Automate Workflows

Automate processes and optimize workflows for meter inspections, aerial patrols, leak surveys, and more in one integrated system.

811 Ticket Management

Enhance safety, reliability, and resilience with the most comprehensive 811 ticket management solution available.

Direct integration into every one call center across North America, ensuring tickets are received and responded to in real-time.

Improve operational visibility by giving your internal teams access to data collected during damage prevention activities and automate alerts.

Completely configurable and designed to scale, our suite supports damage investigations, locate audits, monitoring/standby visits, field meets, and more.

Insights for Damage Prevention

Analyze risk factors to your network infrastructure and prescribe action.

Customize risk factors based on your specific needs and tolerances.

Gain more insight into the risk associated with each excavator, facility, and dig site.

Strengthen your damage prevention and safety efforts with high-accuracy predictions.

One Call Center Notification

From uploading real-time facility data to determining where and how dig notifications are distributed, our offering using Irth Exactix for 811 one call center notification lets the end-user manage the entire process.

Get extremely accurate dig site notification areas with our custom geocoder.

Submit photos and plans to make sure everyone has complete insight to the dig notification and status.

Manage user roles and allow excavators and locators to respond to 811 notifications from their mobile device.

Intelligent Forms & Workflows

Irth’s forms and workflows help your team document and track all activities when inspecting and monitoring your critical infrastructure to prevent damages.

Create a monitoring visit form directly from the excavation ticket, schedule follow-up visits while in the field, and simplify visit management with Irth’s monitoring form.

With Irth’s damage investigation form, you can collect critical damage, near misses, and event information to improve safety and the overall excavation process.

Manage all aspects of your audit process, from form creation to integrating it with your ticket management system with Irth.

Training & Operator Qualifications

Deliver targeted, on-demand employee training and education to drive safety, promote continuing education, and meet organizational learning objectives.

Damage Prevention