Increase productivity and streamline ticket management by always assigning the right person at the right time to the right ticket with dynamic routing for 811 tickets.
Automatically configure your locators’ schedules and starting locations using ESRI for fleet management.
By analyzing data from diverse sources, including nearly any element of an 811 ticket, geography, registration code, ticket type, and more, to route the ticket, the number of tickets that require manual intervention is reduced.
Customers can choose a build-it-yourself approach or allow Irth’s dynamic routing module to optimize the assignment and routing of tickets based on nearly any criteria, including user OQ status, location, proficiency, ticket data, and more.
Dynamically routed tickets are automatically displayed in the mobile application, allowing each locator to know what they need to work on and when.
Our industry-leading AI engine analyzes and identifies an 811 ticket’s likelihood of an incident and potential impact, driving your damage prevention efforts.
Irth’s machine learning model analyzes risk criteria and damage data to produce an Insights AI score (incident likelihood percentile) for each ticket.
Irth uses a large language model (LLM) to create a readable risk reason from the Insights AI score explaining the “why” behind the score in easy-to-understand language.
When you can understand the risk of a ticket, you can take better actions to reduce damages.
AI powers our 811 ticket screening centers, allowing users to make an educated decision when dispatching tickets.
Fully configurable to your needs, allowing you to define your criteria or leverage Irth’s AI clearing model to screen tickets.
AI can consider variables such as excavator name, work type, work done for, proximity to facilities, facility location, ticket type, and many more to assign or clear tickets just like a human would.
AI can assess the complexity of the locate to ensure the right resources are assigned to the task.
Deliver targeted, on-demand employee training and education to drive safety, promote continuing education, and meet organizational learning objectives.
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