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Case Study

 

Modernizing Stakeholder Management

Scalable, Field-ready Engagement Tool Improves Visibility, Reporting, and Team Adoption

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Context
renewable-energy-icon

The rapid growth of Enel Green Power Mexico’s renewable energy projects increased stakeholder engagement complexity across regions.
icon_get-to-know-team

Distributed teams required a centralized system to manage communications and reporting.
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Need for consistent processes aligned with enterprise security and existing systems.

Challenges

  • Stakeholder data and communications were spread across tools and teams.
  • Limited visibility into engagement activities across regions and projects, making it difficult to link activities to global social development goals.
  • Manual reporting processes required significant effort and coordination, and wasted time.
  • Field teams needed mobile access to stakeholder information and documentation tools.
Challenges-Enel Green Power

Solutions

 

Irth for Stakeholder Engagement software

computer-borealis

 

‘‘We now spend our time on analysis and building stronger stakeholder relationships, not on gathering information for reporting. Our team can now do so much more. Now anyone joining the team can have a relationship with an entire inventory of stakeholders. We’re no longer working in silos.’’

Montserrat Palomar- Sustainability Manager, Enel Green Power Mexico

Key Benefits and Results

Centralized stakeholder data improves cross-team visibility and collaboration and allows management to easily find and analyze information without disrupting the team.

Mobile access enables real-time capture of communications and field insights, allowing the team to focus on value-added engagement activities.

Automated reporting significantly reduces manual effort.

Improved consistency and standardization of engagement processes.

Increased user adoption through intuitive design and ongoing support, enabling personalized stakeholder attention.

The scalable system supports expanding renewable project portfolios.

 

‘‘Borealis helps us work well as team to improve processes. We can share tips and experience on what filters work best for our reporting needs, which reports we can create to share publicly, and so on. We’re basically building our own community of practice. We’re very enthusiastic about what we’re achieving with Borealis in terms of productivity.’’

Fabiola Bucio Luna - Strategy and Planning Unit & Enterprise Agile Coach at Enel Green Power Mexico

Download the full version of the case study
Case-Study-Enel-Green-Power