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Case Study

 

Powering Project Approval in Renewable Energy

Strengthening Stakeholder Engagement to Support Large-Scale Energy Development

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Context
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Develops, builds, owns, and operates power generation, transmission, and energy storage projects across the Americas, Europe, and Japan.
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Portfolio includes wind, solar, onshore and offshore projects, long-distance transmission, natural gas, and energy storage.
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Rapid expansion of renewable energy infrastructure in the U.S. has increased public engagement and permitting requirements.

Challenges

  • Stricter permitting requirements requiring documented, evidence-based public engagement. 
  • Large, multi-year projects involving thousands of stakeholders across multiple states. 
  • Legacy stakeholder data spread across systems, limiting historical visibility and context. 
  • Difficulty maintaining consistent, coordinated outreach across internal teams and external partners. 
  • Need to manage sensitive information while enabling collaboration at scale.
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Solutions

 

Irth for Stakeholder Engagement, complemented by the Team Data Segregation add-on.

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‘‘Being an active and responsible community partner is at the heart of everything that we do. We needed to find an efficient, user-friendly way to track interactions, allowing us to grow relationships with each touchpoint instead of starting fresh each time. By choosing a solution that was fit for us right off the shelf, we’ve saved so much time! We would probably still be testing out other solutions or customizing an internal database right now instead of breezing through it.’’

Associate, Transmission Public Affairs

Key benefits and results

Complete, easily accessible, centralized stakeholder records and engagement history.

Flexible reports on communications, meetings, and outreach activity for faster reporting.

Analytics provide insight into coverage, gaps, and momentum.

Consistent, well-documented engagement supports permitting and public trust.

 

‘‘We use Borealis (now Irth for Stakeholder management) to keep track of exactly what was discussed with our many stakeholders so that later we can go back and review. This allows us to start a new conversation from where we left off, which supports organic relationship building. Adding notes to a stakeholder’s record – like if they’ve received a local community grant or are a member of a local organization or Chamber of Commerce – helps us engage with stakeholders in a more meaningful and professional way, because we know their interests and what the next step is.’’

Public Affairs Analyst, Power generation development and operations company
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