811 Ticket Management for Contractors
Automate 811 Ticket Management, Reduce Risk, and Streamline Communication Between the Office and Field with 811spotter
With Irth’s 811spotter, contractors can stop wasting time on ticket renewals, chasing locator responses and copying the same ticket information into different tracking systems. Automation takes care of the paperwork and manual steps that hold up the work, and real-time updates keep your office and field in sync — no more calls, no more guesswork.
Purpose-built for contractors who can’t afford delays, downtime, or at-fault damages, 811spotter helps crews dig safely, stay compliant, and keep projects on schedule. With one place for ticket status, utility responses, contact info, and site photos, 811spotter provides everyone what they need to proceed with confidence.
Contractors using 811spotter report fewer damage claims, faster job starts, and clearer communication between office and field. It’s a simple change that delivers serious results.
Built for Contractors to Streamline the Entire 811 Process
Stay in Control of Every Ticket
Say goodbye to spreadsheets and manual tracking. 811spotter keeps your tickets organized, trackable, and up to date.
Keep Office and Field Connected
Give the field everything they need, mapped tickets, utility responses, locator contacts, without having to call the office. And with real-time updates flowing both ways, nothing gets lost in translation.
Maintain Total Compliance
Stay ahead of renewals, expirations, and state-specific requirements with automated alerts that keep your crews protected and your jobs legal.
Keep the Work Moving
Catch issues early and stay on schedule with timely ticket updates and utility responses, all in one place, ready when you need them.
Protect Your Crews and Your Reputation
Prevent at-fault damages before they happen. Timely alerts, mapped responses, and documentation keep your teams informed and your company covered.
Save Time, Skip the Rework
Stop copying the same info from emails and portals. Cut down on mistakes and give your team back hours each week by eliminating double entry.
Built for Contractors, On Purpose
This isn't a retrofit or a workaround.
811spotter was designed from day one by people who understand how contractors work, and what they really need in the field.
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More Than a Learning Management System (LMS)
Train workers and simplify the complexity of governance and compliance to mitigate risk with data and reporting.
Continuous Improvement
Create learning paths to make it easy for people to learn with the ability to continuously improve your trainings.
Flexible Features
Scalable and flexible user management features for users and user groups.
Competency Metrics
Quality assurance assessments and training make it easy to track training competency metrics.
Certifications
Manage team’s certification and continuing education progress.
811 Ticket Management for Contractors
Construction contractors need accurate, timely locates to keep crews safe, prevent damages, and keep projects on schedule. With Irth’s 811spotter, 811 ticket management is easier because we built a tool designed for contractors. Our platform:
Connects With Ease:
Plugs into existing tools and data sources so setup is quick and effortless.
Displays All Tickets
Provides contractors with a summary of all tickets and expanded details, including utility responses and contacts.
Extends Field Capabilities
The mobile app streamlines collaboration between the office and the field, enabling photo uploads and communication logging on the go.
Pricing
Affordable Pricing Based on 811 Ticket Volume.
All Plans Come With Unlimited Access for Your Whole Team.
811 Ticket Management
Comprehensive one call ticket management
Predictive and prescriptive analytics with AI
Automated ticket screening, routing, and dynamic dispatching
Automated positive response to one call and excavators
Accurate geo-location mapping and map layers viewable whether online or offline
Document and image attachments
Native applications for iOS, Android, and Windows
Fully configurable workflows for field operations (locate audits, damage investigations, claims processing, etc.)
Automated, customizable workflows
Work portal for tasks, alerts, and notifications
Reporting and analytics featuring Microsoft Power BI
Seamless integrations with internal and external systems
Locate accuracy and training
When it comes to damage prevention, nobody has Irth’s experience with 811 ticket management.
Our customers in the energy, gas utility, telecommunications, and electric utility industries have millions of miles of pipelines, cables, and critical network infrastructure that need constant, vigilant protection. We understand that one misguided excavation can result in serious injury to workers or a massive outage that could be crippling to business and communities.
By using Irth’s cloud-based platform, companies can electronically receive, respond to, and resolve excavation requests. Our solution is connected to every one call center in North America, so you can manage 811 tickets no matter where your critical network infrastructure is. Our technology is also constantly updated to adhere to regulations across all states, provinces, and territories. We’re committed to ensuring your critical assets are functioning and protected from potential damage.
Protect your critical infrastructure, improve public safety, and meet time-sensitive regulations — all from one platform.
Resources
Articles, Case Studies, News, and More
The latest industry news, interviews, technologies, and resources.
Why 811spotter Joined Irth
Marc Krichman: Jul 22, 2025
Q&D Construction Scores Operational and Cost Wins With 811spotter
Irth: Jul 17, 2025
When It Comes to Damage Prevention, Nobody Has Irth’s Experience with 811 Ticket Management
Our customers in the energy, gas utility, telecommunications, and electric utility industries have millions of miles of pipelines, cables, and critical network infrastructure that need constant, vigilant protection. We understand that one misguided excavation can result in serious injury to workers or a massive outage that could be crippling to business and communities.
By using Irth’s cloud-based platform, companies can electronically receive, respond to, and resolve excavation requests. Our solution is connected to every one call center in North America, so you can manage 811 tickets no matter where your critical network infrastructure is. Our technology is also constantly updated to adhere to regulations across all states, provinces, and territories. We’re committed to ensuring your critical assets are functioning and protected from potential damage.
Protect your critical infrastructure, improve public safety, and meet time-sensitive regulations — all from one platform.
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Irth’s market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility, and telecom companies across the U.S. and Canada trust Irth for damage prevention, asset integrity, land management, and training solutions. Powered by business intelligence, analytics, and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment. Irth has been the top provider for 811 (one call) ticket management and utility locating software since 1995.
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Columbus, OH 43220
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